AI receptionist and business phone for trades

Your number rings your computer and your cell. When you can't pick up, the receptionist answers, texts the caller back and sends you a summary. From $99 a month.

Get your number Book a setup call

Hear the receptionist for yourself: call (626) 790-1964

A plumber repairs a water heater in a garage while his phone lies on the toolbox

Receptionist answered2:14 PM

Water heater leaking, wants a visit before 5

One inbox for your business phone, texts and chat

Calls, texts, voicemails, website chats and the receptionist's notes land under the customer they came from, so anyone on your team can pick up where the last person left off.

Main line / Inbox

DADebbie AlvaradoWater heater leakingNew2m
RSRosa SotoWebsite chat: tankless?New9m
GCGil CarranzaEstimate for a repipeNew31m
LPLena ParkVoicemail: back fenceNeeds you1h
AKAna KimText: see you ThursdayDone2h
TBTom BeckerBooked for Thursday 9Done3h
JNJay NunezGarbage disposal jammedDone4h
EVElena VegaPrice for a new toiletDone5h
CWChris WongLow water pressureDoneYesterday

Debbie Alvarado

Receptionist answered

Today, 2:14 PM · 1 min 32 s

My water heater is leaking all over the garage. I shut the valve. Can someone come today?

I've marked this urgent and the team will call you right back. Summary: leak in the garage, valve off, before 5 PM. Text sent to (626) 555-0172

Thanks. The side gate is open.

Text Debbie from your business number

What the receptionist does with a missed call

The receptionist picks up

After a few rings, or right away when you're closed, it answers in your business's name and asks what the caller needs.

On a call00:48

Receptionistwith Debbie Alvarado

Thanks for calling Riviera Plumbing. What's going on?
The receptionist texts the caller back

Seconds after the call, a text from your business number tells them you got the message, in words you choose.

Riviera Plumbing

Today, 2:16 PM

Thanks for calling Riviera Plumbing. We got your message and will call you right back. Reply STOP to opt out.

Thank you!
You get the receptionist’s summary

A short write-up lands in the inbox and your email, filed under that customer, so you call back knowing the job.
- Water heater leaking, urgentnowDebbie Alvarado, valve off, before 5 PMCall back
- JLJo is calling Debbie4mBooked for 3 to 4 PM today
- 6 calls answered today6m2 spam calls flagged and skipped

One app for the phone, the texts and the website. Every plan includes all of it.

The receptionist answers your website chat

A chat box for your site. Its assistant knows your hours and services and collects a name and number before you step in.

Riviera Plumbing

Online

Today, 2:31 PM

Do you work on tankless water heaters?

Yes, we install and repair them. Can I get your name and number so Sam can call you?

Write a message

Rings your phone only when you're open

Set your hours and ring order. After hours your phone stays quiet and calls go to the receptionist or voicemail.

Incoming calls

3 of 4 on

Open Mon to Fri, 8 to 5Saturday 9 to 1
Ring the app first, then my cellCell joins after 10 seconds
Receptionist answers after hoursOtherwise voicemail
Record every callCallers hear a short notice

Turns phone voicemail into text

Every voicemail comes with a transcript under the right customer, so you read it in ten seconds.

LPVoicemail from Lena Park0:42Estimate for the back fence, Thursday works
GCVoicemail from Gil Carranza1:05Wants a quote to repipe a 1960s house
JNVoicemail from Jay Nunez0:21Disposal jammed, any time after 3

Shows your phone and receptionist minutes

Receptionist minutes, calls and texts for the month, with a heads up before you pass your plan.

Receptionist minutesThis month

64 minof 100 on Starter

Pricing

Every plan includes the receptionist, text back, business texting, voicemail transcripts and the website chat. A one time $199 setup fee covers your number and your receptionist.

Starter plan

For an owner and a helper

$99 a month

Start with Starter

100 receptionist minutes
1,000 calling minutes
500 texts
2 people
1 business number

Pro plan

For a crew sharing one line

$199 a month

Start with Pro

300 receptionist minutes
2,000 calling minutes
2,000 texts
5 people
2 business numbers

Runs in your browser or the Windows app

Over your plan, nothing shuts off: extra receptionist minutes are $0.35 on Starter and $0.30 on Pro, calling minutes $0.04, texts $0.03.

Built for trades where the person answering does the work. One to five people on the phone.

Plumbing
Urgent leaks flagged with the address, and the customer hears back in seconds.
HVAC
Every no-heat and no-cool call written up, so you can sort the day by urgency.
Electrical
Know which calls are outages and which can wait until the current job is done.
Cleaning and home services
Booking questions answered, and every customer's history kept for repeat work.

A plumber kneels beside a water heater in a garage

An HVAC technician checks an outdoor condenser beside a house

An electrician works on a breaker panel in a garage

A house cleaner wipes down a kitchen counter

Questions

Not here? Ask us on the setup call.

A barber gives a customer a haircut in a small shop

Can I keep my business number?

Yes. We move your current number over, and your old service keeps working until the move is done. Or pick a new local number the same day.

What does the receptionist say to callers?

A friendly voice that greets them in your business's name, asks what they need and how to reach them, and says you'll call back.

Do I need a computer to answer the phone?

No. Calls ring your cell too. On a computer it runs in a web browser or the Windows app.

What if I go over my receptionist minutes?

Nothing stops. Extra use is added to the next bill at the rates beside the plans, and the app warns you first.

Can I call 911 from my business phone line?

No. HelloCaller isn't built for emergency calls. Use your cell or a landline for 911.