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The AI receptionist that answers when you’re on a job

Built for plumbers, HVAC and electricians. It picks up, finds out what the caller needs, books the job and texts them back. You get the name, number and job in one short summary.

Get your numberFree for 30 days. Then from $99 a month. No contract.

  • Keep your number
  • Live in 5 minutes
  • Press 1 on the call to reach Adam, who built it
The HelloCaller Windows app: the inbox with Debbie Alvarado’s urgent water heater leak open and the receptionist’s notes

Try it free for 30 days

Add a card and pay nothing today. Run it on your real calls with 30 receptionist minutes and 100 texts. Cancel any time before day 30 and you’re never charged.

See pricing

How it handles a call

Three made-up calls, start to finish: what the receptionist says, and what lands in your inbox.

ReceptionistThanks for calling Riviera Plumbing. How can I help?

CallerHi, my water heater is leaking all over the garage floor.

ReceptionistI’m sorry, let’s get someone on it. Is the water still running, or were you able to shut the valve?

CallerStill running. I don’t know where the valve is.

ReceptionistOkay, this sounds urgent, so I’m putting you through to the plumber now. One moment.

What you get

Urgent: put through to your cell

Water heater leaking in the garage, water still running, caller can’t find the shutoff valve.

Name
Debbie Alvarado
Callback
(626) 555-0172
Where
Garage, side gate open

Hear it on your own phone

Type your cell and it calls you in about ten seconds. Talk to it like a customer would. US and Canada, one call per number per day.

Rather dial it yourself? (626) 790-1964

One inbox, on your computer and your phone

Calls, texts, voicemails, website chats and the receptionist's notes land under the customer they came from, in the Windows app, the browser and the phone app, so anyone on your team can pick up where the last person left off.

The HelloCaller Windows app with the inbox: urgent calls at the top and the receptionist’s notes on a water heater leak open on the right
The HelloCaller phone app inbox: Good evening, Sam. 8 people need you, 2 urgent, with the receptionist’s notes on each call

Real screenshots of the HelloCaller Windows app and phone app (coming soon). The customers are made up.

What the receptionist does with every call you miss

  1. It picks up and sorts out what’s urgent

    After a few rings, or right away when you’re closed, it answers in your business’s name. A burst pipe or a no-heat call gets put straight through to your cell.

    The HelloCaller phone app inbox with two urgent calls at the top: a water heater leak and a furnace that won’t turn on

  2. It books the job and texts them back

    It offers open times from your calendar or sends your booking link, and a text from your business number confirms it, in words you choose.

    The HelloCaller phone app showing the booking text sent to Sam Whitaker: booked for Thursday at 9 AM, and his reply

  3. You get the summary

    A short write-up lands in the inbox and your email, filed under that customer, so you call back knowing the job. Every Monday you get the week: calls answered, jobs booked, calls you would have missed.

    The HelloCaller phone app showing the receptionist’s summary of Debbie Alvarado’s call, with Call, Text and Mark done

Included on every plan

More than a message taker

Most answering services write down a name and a number. This one does the next step too, so the job is half done before you call back.

Books jobs

Offers open times from your Google Calendar and puts the visit on it, or texts your own booking link. Works on calls, texts and website chat.

Speaks Spanish

And Mandarin, Cantonese, Vietnamese, Korean, Tagalog and Armenian. It switches when the caller does, and your summary comes in English.

Puts urgent calls through

Leaks, no heat, sparks, a customer waiting on site: it rings your cell and tells you why before you say hello. Everything else waits for your callback.

Answers texts too

Customers text your business number. After hours, or when nobody replies in a few minutes, the receptionist answers and gets the details.

Asks for reviews

When a job is marked done, the customer gets one friendly text with your Google review link. One reminder at most, and never if they opted out.

Rings your cell and your computer

Answer business calls on your cell, in the browser or in the Windows app, and call or text customers back from your business number. Your personal number stays private.

One app for the phone, the texts and the website. Every plan includes all of it.

See everything it does

The receptionist answers your website chat

A chat box for your site. Its assistant knows your hours and services and collects a name and number before you step in.

A website chat in the HelloCaller Windows app: the assistant answers Priya’s question about tankless water heaters and takes her number

Rings your phone only when you're open

Set your hours and ring order. After hours your phone stays quiet and calls go to the receptionist or voicemail.

Business hours in HelloCaller settings: open Monday to Friday 8 to 5 and Saturday 9 to 1, with calls going to the receptionist after hours

Turns phone voicemail into text

Every voicemail comes with a transcript under the right customer, so you read it in ten seconds.

A voicemail in HelloCaller with its transcript and buttons to call back or text

Shows your phone and receptionist minutes

Receptionist minutes, calls and texts for the month, with a heads up before you pass your plan.

Plan and usage in HelloCaller: receptionist minutes, calling minutes and texts for the month, with minutes by day

Your numbers, not ours

What missed calls cost you

Move the sliders to match your business. Most people who reach voicemail call the next company on the list instead.

Work you could be losing each month

$2,527

That’s about 7 jobs a month. HelloCaller Starter is $99 a month, so one saved job pays for it.

Stop missing them

Switching is easy

Keep your number. Start today.

You don’t have to give up the number on your truck and your business cards, and your phone keeps working the whole time.

  1. Sign up and pick an area code

    You get a local business number with the receptionist already answering. Tell it about your business in your own words.

    5 minutes

  2. Forward your current number

    Dial a short code on your current phone (we show you which) and calls start reaching HelloCaller the same day.

    Same day

  3. Move your number over for good

    Snap a photo of a recent phone bill in the app and we file the move with your carrier. Your old service works until it’s done.

    1 to 2 weeks

Pricing

Every plan includes the receptionist, booking, Spanish, urgent call transfer, text back, business texting, voicemail transcripts and the website chat. A one time $199 setup fee covers your number, your receptionist and filing your texting registration.

  • 30 days free
  • No contract
  • Cancel online any time
  • Keep your number

Compare plans in detail

Starter plan Start here

For an owner and a helper

$99 a month

Get your number
  • 100 receptionist minutes
  • 1,000 calling minutes
  • 500 texts
  • 2 people, more at $10 each
  • 1 business number

Pro plan

For a crew sharing one line

$199 a month

Get Pro
  • 300 receptionist minutes
  • 2,000 calling minutes
  • 2,000 texts
  • 5 people, more at $10 each
  • 2 business numbers

Runs in your browser or the Windows app

ChromeMicrosoft EdgeSafariWindows

Over your plan, nothing shuts off: extra receptionist minutes are $0.35 on Starter and $0.30 on Pro, calling minutes $0.04, texts $0.03. Need more people on the phone? Add them for $10 a month each, on either plan.

Who’s behind HelloCaller

“I built HelloCaller for small crews where the person who answers the phone is also the one doing the work. Call the demo line and press 1, and you get me, not a sales team.”
Adam, founder. The Gridline Company, West Covina, California
Call (626) 790-1964Book a 30 minute call

Built for trades where the person answering does the work. One to five people on the phone.

A plumber fixes the drain pipes under a sink An outdoor heat pump beside a house An electrician works on a meter on the side of a house A house cleaner carries her supplies up the stairs

Questions

Not here? Ask in the chat, email [email protected], or see more questions.

What does an AI receptionist do?

It answers your business calls when you can't. It greets callers in your business's name, answers simple questions from what you've told it, takes their name, number and what they need, and sends you a written summary.

How much does an AI receptionist cost?

HelloCaller is $99 a month for Starter or $199 a month for Pro, plus a one time $199 setup fee. Your business number, calling, texting and the website chat are included.

How do I get a business phone number on my cell?

Sign up and pick your area code, and you get a local business number in a few minutes. Calls ring your cell and your computer, and you text and call customers from the app, so your personal number stays private.

Can I keep my business number?

Yes. Start the same day by forwarding your number to your new HelloCaller number, then move it over for good from the app, usually in one to two weeks. Your old service keeps working until the move is done.

How long does setup take?

About five minutes to get your number, and the receptionist answers from the first call. Texting from a business number needs a registration with the phone carriers, which we file for you; it usually takes one to three weeks.

Is there a free trial?

Yes. Every plan starts with a 30-day free trial. You add a card when you sign up and nothing is charged until the trial ends. The trial includes 30 receptionist minutes and 100 texts, and you can cancel online any time before it ends. You can also hear the receptionist first: call (626) 790-1964 or have it call you.

What does the receptionist say to callers?

A friendly voice that greets them in your business's name, asks what they need and how to reach them, and says you'll call back.

Do I need a computer to answer the phone?

No. Calls ring your cell too. On a computer it runs in a web browser or the Windows app.

What if I go over my receptionist minutes?

Nothing stops. Extra use is added to the next bill at the rates beside the plans, and the app warns you first.

Can I call 911 from my business phone line?

No. HelloCaller isn't built for emergency calls. Use your cell or a landline for 911.