AI receptionist and business phone for trades

Your number rings your computer and your cell. When you can't pick up, the receptionist answers, texts the caller back and sends you a summary. From $99 a month.

Hear the receptionist for yourself: call (626) 790-1964

One inbox for your business phone, texts and chat

Calls, texts, voicemails, website chats and the receptionist's notes land under the customer they came from, so anyone on your team can pick up where the last person left off.

The HelloCaller inbox: customers who need a call back on the left, the receptionist's write-up of Debbie Alvarado's water heater leak open on the right

What the receptionist does with a missed call

  1. The receptionist picks up

    After a few rings, or right away when you're closed, it answers in your business's name and asks what the caller needs.

  2. The receptionist texts the caller back

    Seconds after the call, a text from your business number tells them you got the message, in words you choose.

  3. You get the receptionist’s summary

    A short write-up lands in the inbox and your email, filed under that customer, so you call back knowing the job.

One app for the phone, the texts and the website. Every plan includes all of it.

See everything it does

The receptionist answers your website chat

A chat box for your site. Its assistant knows your hours and services and collects a name and number before you step in.

A website chat in HelloCaller: the assistant answers a question about tankless water heaters and passes the customer to the team

Rings your phone only when you're open

Set your hours and ring order. After hours your phone stays quiet and calls go to the receptionist or voicemail.

Business hours in HelloCaller settings: open Monday to Friday 8 to 5 and Saturday 9 to 1, with calls going to the receptionist after hours

Turns phone voicemail into text

Every voicemail comes with a transcript under the right customer, so you read it in ten seconds.

A voicemail in HelloCaller with its transcript and buttons to call back or text

Shows your phone and receptionist minutes

Receptionist minutes, calls and texts for the month, with a heads up before you pass your plan.

Plan and usage in HelloCaller: receptionist minutes, calling minutes and texts for the month, with minutes by day

Pricing

Every plan includes the receptionist, text back, business texting, voicemail transcripts and the website chat. A one time $199 setup fee covers your number and your receptionist.

Starter plan

For an owner and a helper

$99 a month

Start with Starter
  • 100 receptionist minutes
  • 1,000 calling minutes
  • 500 texts
  • 2 people, more at $10 each
  • 1 business number

Runs in your browser or the Windows app

ChromeMicrosoft EdgeSafariWindows

Over your plan, nothing shuts off: extra receptionist minutes are $0.35 on Starter and $0.30 on Pro, calling minutes $0.04, texts $0.03. Need more people on the phone? Add them for $10 a month each, on either plan.

Built for trades where the person answering does the work. One to five people on the phone.

  • Plumbing

    Urgent leaks flagged with the address, and the customer hears back in seconds.

  • HVAC

    Every no-heat and no-cool call written up, so you can sort the day by urgency.

  • Electrical

    Know which calls are outages and which can wait until the current job is done.

  • Cleaning and home services

    Booking questions answered, and every customer's history kept for repeat work.

A plumber fixes the drain pipes under a sink An outdoor heat pump beside a house An electrician works on a meter on the side of a house A house cleaner carries her supplies up the stairs

Questions

Not here? Ask in the chat, or see more questions.

What does an AI receptionist do?

It answers your business calls when you can't. It greets callers in your business's name, answers simple questions from what you've told it, takes their name, number and what they need, and sends you a written summary.

How much does an AI receptionist cost?

HelloCaller is $99 a month for Starter or $199 a month for Pro, plus a one time $199 setup fee. Your business number, calling, texting and the website chat are included.

How do I get a business phone number on my cell?

Sign up and pick your area code, and you get a local business number in a few minutes. Calls ring your cell and your computer, and you text and call customers from the app, so your personal number stays private.

Can I keep my business number?

Yes. Start the same day by forwarding your number to your new HelloCaller number, then move it over for good from the app, usually in one to two weeks. Your old service keeps working until the move is done.

What does the receptionist say to callers?

A friendly voice that greets them in your business's name, asks what they need and how to reach them, and says you'll call back.

Do I need a computer to answer the phone?

No. Calls ring your cell too. On a computer it runs in a web browser or the Windows app.

What if I go over my receptionist minutes?

Nothing stops. Extra use is added to the next bill at the rates beside the plans, and the app warns you first.

Can I call 911 from my business phone line?

No. HelloCaller isn't built for emergency calls. Use your cell or a landline for 911.